The first and only 5-year warranty in the industry

We're so confident in our design, materials, and workmanship, that every product we sell is backed up with a full 5-year warranty. We're the first-and still the only-industrial air movement manufacturer who offers that kind of performance gurantee.

Warranty Registration

If you're a new customer: Welcome! Creating an account only takes a few minutes, and lets you register your products, review your purchases, and view your warranty history.

Returning users: click here to access our warranty portal.

You'll need the serial number and purchase date of each product you want to register, so please have your product purchase paperwork handy.

See Warranty Terms and Conditions

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Replacement Parts

Hartzell products are built to last, and designed to be maintained long-term, not discarded. Which means lower costs for you, and less waste. Our online replacement parts warranty portal lists every item we've sold since 2006. Simply register, enter the model and serial number of the product in question, and we'll get you back to business in no time. If you don't have the model number available, just snap a photo on your phone and a sales rep can take it from there.

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Start Up Services

Our commitment to our customers doesn't end when we make a sale-that's when it begins. Utilizing our Startup Services, Hartzell expert technicians will ensure your new air movement equipment is perfectly installed, aligned, and inspected, so that they work flawlessly from the first moment they're powered on.

OUR STARTUP SERVICES INCLUDE:

  • Installation Assistance
  • Vibration Checks
  • Fan Assembly Inspection
  • Coupling and Sheave Laser Alignment

PROTECT YOUR INVESTMENT

Field Service

Hartzell's qualified technicians know our air movement systems inside and out, so whether you need routine checkups, are looking to optimize your system, or are troubleshooting and issue, we're here to help keep everything in top condition.

OUR SERVICES INCLUDE:

  • Routine maintenance services
  • Custom fabrication
  • Retrofitting
  • Installation + Start Up Assistance
  • And much more

Installation and Operations Manual

Have you received your fan and are looking to learn more about the installation and operations side of it? Download our IOM below to see more.